Univonix CC Accelerator UCCX to Webex Contact Center (contact_center)

Univonix CC Accelerator UCCX to Webex Contact Center

Integration by Ashton Jordan

Univonix CC Accelerator UCCX to Webex Contact Center

Univonix CC Accelerator automates your UCCX Discovery and Migration to Webex Contact Center. The services is a set of tools designed to streamline the migration process by automating the data provisioning process, accelerating time to consumption!

Univonix CC Accelerator automates your UCCX Discovery and Migration to Webex Contact Center. The services is a set of tools designed to streamline the migration process by automating the data provisioning process, accelerating time to consumption!
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Integration by Ashton Jordan

Univonix accelerate will deliver:

  • Automated Discovery of legacy UCCX applications, triggers, CSQ’s, resources, teams, skills, prompts and automated rendering of UCCX Scripts into call flow diagrams
  • Ability to edit and update UCCX configuration data before automated provisioning into Webex CC
  • Automated provisioning of all UCCX configuration data into Webex Contact Center, including scripts, triggers, CSQ’s, resources, teams, skills and prompts

To fully utilizes Univonix end-to-end automated migration technology, you will need a Webex Contact Center account and a Univonix subscription. For more information on pricing, subscription options and to get started, please contact us at sales@univonix.com

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Univonix accelerate will deliver:

  • Automated Discovery of legacy UCCX applications, triggers, CSQ’s, resources, teams, skills, prompts and automated rendering of UCCX Scripts into call flow diagrams
  • Ability to edit and update UCCX configuration data before automated provisioning into Webex CC
  • Automated provisioning of all UCCX configuration data into Webex Contact Center, including scripts, triggers, CSQ’s, resources, teams, skills and prompts

To fully utilizes Univonix end-to-end automated migration technology, you will need a Webex Contact Center account and a Univonix subscription. For more information on pricing, subscription options and to get started, please contact us at sales@univonix.com