Peak Wallboard (calling)

Peak Wallboard

Integration by Peak Amplify

Peak Wallboard

A cloud-based add-on for Webex Calling that enables real-time and historical visibility for your contact centre. Enable your team to measure and then manage Customer Experience and Productivity when working from home, mobile or in the office.

A cloud-based add-on for Webex Calling that enables real-time and historical visibility for your contact centre. Enable your team to measure and then manage Customer Experience and Productivity when working from home, mobile or in the office.
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Integration by Peak Amplify

Every business seeks a competitive edge. Whether to drive growth or for some industries in the face of COVID-19, for survival. To move the needle, customer experience and productivity are key areas where a competitive advantage can be achieved.

Peak Wallboard for Webex Calling is a cloud-based add-on for Webex Calling that enables real-time and historical visibility for your contact centre. Enable your organisation to measure and then manage Customer Experience and Productivity – whether your team is working from home, mobile or in the office.

  • Improve Customer Experience: Real-time visibility of Call Queues and Agent availability.
  • Manage Agent Performance: Drive productivity and smart decisions with Agent status.
  • Understand Historical Trends: Review the past, and prepare for the future.
  • Any Device, Anywhere: Visibility from any place, on any device – your home, mobile or office.

To use this app you will need: A Webex Calling account and a Peak Wallboard account. To get started, simply contact hello@peakamplify.com to discuss your requirements. To use this app, you must have a subscription. For more information on pricing and subscription options please contact hello@peakamplify.com.

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Every business seeks a competitive edge. Whether to drive growth or for some industries in the face of COVID-19, for survival. To move the needle, customer experience and productivity are key areas where a competitive advantage can be achieved.

Peak Wallboard for Webex Calling is a cloud-based add-on for Webex Calling that enables real-time and historical visibility for your contact centre. Enable your organisation to measure and then manage Customer Experience and Productivity – whether your team is working from home, mobile or in the office.

  • Improve Customer Experience: Real-time visibility of Call Queues and Agent availability.
  • Manage Agent Performance: Drive productivity and smart decisions with Agent status.
  • Understand Historical Trends: Review the past, and prepare for the future.
  • Any Device, Anywhere: Visibility from any place, on any device – your home, mobile or office.

To use this app you will need: A Webex Calling account and a Peak Wallboard account. To get started, simply contact hello@peakamplify.com to discuss your requirements. To use this app, you must have a subscription. For more information on pricing and subscription options please contact hello@peakamplify.com.