Intrado (calling)

Intrado

Integration by Intrado

Intrado

Intrado 911 solutions are field-tested, protecting your employees regardless of where they work, while delivering ease of use and exceptional integration in complex unified communications environments

Intrado 911 solutions are field-tested, protecting your employees regardless of where they work, while delivering ease of use and exceptional integration in complex unified communications environments
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Integration by Intrado

Intrado Emergency Gateway and Emergency Routing Service integrates with Cisco UCM, including Jabber and Webex, to deliver E911 capabilities enterprises require with coverage for on-premises and remote users for a single solution in multi-cluster UCM environments and multivendor networks.

Emergency Gateway – an onsite appliance that provides location information data for 911 callers. It delivers situational awareness to the enterprise security team, so that they can immediately coordinate an emergency response in conjunction with public safety.

  • Automatic location discovery for all on-premises IP phones
  • Simplified location management for off-site users
  • Support for complex, multi-vendor environments
  • Security notifications, including Desk Alert screen pops, email and SMS alerts, security desk call bridging, and three-way call monitoring

Emergency Routing Service – a centralized call routing solution connected to over 6000 PSAPs across North America. When 911 is dialed, it delivers the call and the caller’s location information to the appropriate PSAP, keeping enterprises in alignment with regulatory requirements.

  • 911 for every user – at headquarters, branch offices or working remotely – with the broadest E911 call routing coverage area in the industry
  • Caller-location information delivery to the PSAP, down to the floor, room, or workstation
  • Real-time address provisioning and validation capabilities
  • No need for dedicated 911 trunks and local gateways
  • Native integration with Cisco Emergency Responder

Emergency Gateway and Emergency Routing Service can be deployed together or separately based on your organization’s unique requirements

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Intrado Emergency Gateway and Emergency Routing Service integrates with Cisco UCM, including Jabber and Webex, to deliver E911 capabilities enterprises require with coverage for on-premises and remote users for a single solution in multi-cluster UCM environments and multivendor networks.

Emergency Gateway – an onsite appliance that provides location information data for 911 callers. It delivers situational awareness to the enterprise security team, so that they can immediately coordinate an emergency response in conjunction with public safety.

  • Automatic location discovery for all on-premises IP phones
  • Simplified location management for off-site users
  • Support for complex, multi-vendor environments
  • Security notifications, including Desk Alert screen pops, email and SMS alerts, security desk call bridging, and three-way call monitoring

Emergency Routing Service – a centralized call routing solution connected to over 6000 PSAPs across North America. When 911 is dialed, it delivers the call and the caller’s location information to the appropriate PSAP, keeping enterprises in alignment with regulatory requirements.

  • 911 for every user – at headquarters, branch offices or working remotely – with the broadest E911 call routing coverage area in the industry
  • Caller-location information delivery to the PSAP, down to the floor, room, or workstation
  • Real-time address provisioning and validation capabilities
  • No need for dedicated 911 trunks and local gateways
  • Native integration with Cisco Emergency Responder

Emergency Gateway and Emergency Routing Service can be deployed together or separately based on your organization’s unique requirements