Webex Contact Center
Cisco Official Cisco Official; Certified by Cisco
AI-powered flow design, real-time telemetry, and contact center analytics — build, validate, and monitor Webex Contact Center workflows through natural language.
Webex Contact Center
Cisco Official Cisco Official; Certified by CiscoAI-powered flow design, real-time telemetry, and contact center analytics — build, validate, and monitor Webex Contact Center workflows through natural language.
The Webex Contact Center MCP server provides AI-powered tools for managing contact center flows, configuration, realtime subscriptions, and analytics. Agents can list, create, and modify IVR flows, view and manage entry points, business hours, dial plans, and query historical contact data.
Getting started: A Webex Contact Center license with admin or supervisor access is required. Authenticate via Webex OAuth 2.0. To enable it for your organization, visit https://admin.webex.com and connect it to your application.
Pricing: No additional subscription required. The MCP server is included with a paid Webex Contact Center license. Visit https://www.webex.com/contact-center for pricing and subscription options.
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The Webex Contact Center MCP server provides AI-powered tools for managing contact center flows, configuration, realtime subscriptions, and analytics. Agents can list, create, and modify IVR flows, view and manage entry points, business hours, dial plans, and query historical contact data.
Getting started: A Webex Contact Center license with admin or supervisor access is required. Authenticate via Webex OAuth 2.0. To enable it for your organization, visit https://admin.webex.com and connect it to your application.
Pricing: No additional subscription required. The MCP server is included with a paid Webex Contact Center license. Visit https://www.webex.com/contact-center for pricing and subscription options.
